Frequently Asked Questions

Find answers to common questions about our services, process, and how we can help your business.

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What services do you offer?

  • Data Analytics: Interactive dashboards, statistical summaries, actionable reporting, and visual insights.
  • Supervised Machine Learning: Predictive modeling (regression & classification), automated pipelines (MLOps), and real‑time or batch forecasting.
  • Unsupervised Machine Learning: Clustering, anomaly detection, and dimensionality reduction to discover hidden patterns.
  • Web Development: Fast, secure, accessible web apps & dashboards with PHP, Flask, or fully custom stacks.

How is Data Analytics different from Machine Learning?

Data Analytics explains what happened and why, using historical data, charts, and summaries. Machine Learning predicts what will happen next (supervised ML) or finds hidden groupings & anomalies (unsupervised ML) to drive proactive decisions.

Have a question specific to your project?

Let’s talk through your goals and outline the best next steps—no pressure, just practical advice.

How could these services help my business?

Real‑world scenarios:

  • Data Analytics: An inventory dashboard highlights slow movers, cutting waste and freeing cash flow.
  • Supervised ML: A demand‑forecast model optimizes staffing, trimming overtime while improving on‑time delivery.
  • Unsupervised ML: Customer clustering reveals high‑value segments, improving retention and lifetime value.
  • Web Development: An online service portal reduces phone calls and offers 24/7 convenience, boosting CSAT.

How do I request a custom estimate?

Visit our Get an Estimate page, share your requirements, and we’ll send a tailored proposal within two business days.

What is the typical project timeline?

Timelines vary by scope:

  • Starter websites: 1–2 weeks
  • Analytics & dashboards: 2–4 weeks
  • ML models & pipelines: 4–8 weeks (or more for advanced workflows)

You’ll receive a personalized schedule and milestones during the proposal phase.

What support do you offer after project completion?

Choose a monthly retainer for proactive monitoring & enhancements, or request ad‑hoc help billed hourly.

How do you ensure data security and privacy?

  • Encrypted data at rest and in transit
  • Role‑based access controls & least‑privilege principles
  • Regular backups & disaster‑recovery planning

How does billing work?

  • 50% Up Front: Secure your project slot & kick‑off planning.
  • 25% Mid‑Project: After the midway milestone review.
  • 25% On Delivery: Final payment upon approval & hand‑off.

Can you work with our existing systems or codebases?

Absolutely. We integrate with legacy databases, third‑party APIs, and in‑house code, providing full documentation for maintainability.

Do you work with clients outside Michigan?

Yes. While our roots are in Michigan, we collaborate with businesses nationwide.

Ready to discuss your project?